Privacy Policy
Last updated: June 2026
Who We Are
This Privacy Policy applies to Thrive Alive, LLC, operated by Susanna, based in Raleigh, North Carolina, United States.
What Information We Collect
We collect personal information only when you voluntarily provide it to us. This may include:
• Your name and email address when you subscribe to receive a free resource
• Your name and email address when you contact us through a website form
• Booking information when you schedule a discovery call or coaching session
• Information you choose to share during coaching sessions or communications
We do not collect sensitive personal health information through our website. Any health-related information shared during coaching sessions is treated with strict confidentiality.
How We Use Your Information
We use the information you provide to:
• Deliver the free resource or content you requested
• Send you wellness content, updates, and communications you have opted into
• Schedule and manage coaching sessions
• Communicate with you about your coaching partnership
• Improve our website and services
We will never sell, rent, or trade your personal information to third parties for their marketing purposes.
Email Communications
When you subscribe to receive a free resource or opt into our email list, you will receive the requested content and may receive occasional coaching content, updates, and offers from Thrive Alive, LLC.
You can unsubscribe from our email communications at any time by clicking the unsubscribe link in any email or by contacting us directly. We use a trusted third-party email service provider to manage our communications.
Cookies and Website Analytics
Our website may use standard cookies and analytics tools to understand how visitors interact with our content. This information is collected in aggregate and used solely to improve our website experience. You can disable cookies through your browser settings at any time.
Third-Party Service Providers
We use trusted third-party service providers to operate our business. These may include providers for website hosting, email communications, appointment scheduling, video conferencing, and calendar management. We share only the minimum information necessary for these services to function, and each provider maintains their own privacy policies.
Data Retention
We retain your personal information for as long as necessary to provide services and fulfill the purposes described in this policy. If you wish to have your information removed from our systems, please contact us at Susanna@thrivealivecoaching.com and we will process your request promptly.
International Visitors and GDPR
Our website and services are primarily intended for residents of the United States. However, if you are located in the European Union or United Kingdom, you have additional rights under the General Data Protection Regulation (GDPR), including the right to access, correct, or delete your personal data.
If you are an EU or UK resident and have questions about your data rights, please contact us. We are committed to honoring your rights and will respond to requests within 30 days.
Children's Privacy
Our website and services are intended for adults aged 18 and older. We do not knowingly collect personal information from individuals under the age of 18. If you believe we have inadvertently collected information from a minor, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the date at the top of this page. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us.